Designed for:
Fossil
Platform:
Salesforce
Tools Used:
Google Slides
Task: Rearrange the sections and CTA on Order Review Page
UX Research :
- What are the most important information for customers making purchase decisions on order review page?
- What may distract customer to place order on order review page?
- How are the best practice to arrange the information on the order review page?
Results: Thanks to this research, project stakeholders opted not to update the page in question.